Banking Consumer Complaint Form

The Vermont Banking Division does not regulate all financial institutions in Vermont. If your complaint involves an entity that is not regulated by the Vermont Banking Division, then the matter will be forwarded to the appropriate governmental regulatory agency. Please note: 

• We cannot offer legal advice.
• We cannot become involved in complaints where you are represented by an attorney, are in litigation, or have been litigated.
• If your dispute involves contract interpretation, questions of fact, or other legal issues that fall under the jurisdiction of the courts, you will be advised to seek legal counsel.