Health Services Wait Times

Report Overview

In response to reports of lengthy wait times for medical appointments, the State of Vermont has launched an interagency review into health access across the state.

In partnership with health providers, advocates, independent experts, and community members, the team studied excessive health service wait times and report its findings and recommendations to the Vermont Legislature. 

Associated Documents

Press Releases

Health Services Review Team

Agency of Human Services

Jenny Samuelson, Interim Secretary of Human Services
Mike Smith, Secretary Emeritus of Human Services
Ena Backus, Director of Health Care Reform (Investigation Lead)
Wendy Trafton, Deputy Director of Health Care Reform

Green Mountain Care Board

Kevin Mullin, Chairman
Susan Barrett, Executive Director
Professor Jessica Holmes, Board Member
Michele Degree, Health Policy Project Director

Department of Financial Regulation 

Michael Pieciak, Commissioner
Isaac Dayno, Special Assistant to the Commissioner (Project Manager) 
Kevin Gaffney, Deputy Commissioner of Insurance 
Emily Brown, Director of Rates & Forms 
Sebastian Arduengo, Assistant General Counsel 

Report Partners 

Office of the Health Care Advocate 
Oliver Wyman Consulting

Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

Public Information
For public records, media inquiries, and press releases visit our Public Information web page

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Employee Information