Report Overview
In response to reports of lengthy wait times for medical appointments, the State of Vermont has launched an interagency review into health access across the state.
In partnership with health providers, advocates, independent experts, and community members, the team studied excessive health service wait times and report its findings and recommendations to the Vermont Legislature.
Associated Documents
- Public Transcripts
- Wait Time report Public Forum 1 -- October 28, 2021
- Wait Time report Public Forum 2 -- November 4, 2021
- Media: “The Doctor Won’t See You Now: Patients Wait Months for Treatment at Vermont’s Biggest Hospital”, Colin Flanders, Seven Days, September 1, 2021
- Other Survey: 2017 Merritt Hawkins National Wait Times Survey
Press Releases
- State Releases Medical Wait Times Report (February 16, 2022)
- Consumer Resources to Help Locate Available Health Care Provider (October 7, 2021)
- The Green Mountain Care Board and the Department of Financial Regulation Will Join the Vermont Agency of Human Services to Investigate Wait Times for Medical Appointments (September 3, 2021)
Health Services Review Team
Agency of Human Services
Jenny Samuelson, Interim Secretary of Human Services
Mike Smith, Secretary Emeritus of Human Services
Ena Backus, Director of Health Care Reform (Investigation Lead)
Wendy Trafton, Deputy Director of Health Care Reform
Green Mountain Care Board
Kevin Mullin, Chairman
Susan Barrett, Executive Director
Professor Jessica Holmes, Board Member
Michele Degree, Health Policy Project Director
Department of Financial Regulation
Michael Pieciak, Commissioner
Isaac Dayno, Special Assistant to the Commissioner (Project Manager)
Kevin Gaffney, Deputy Commissioner of Insurance
Emily Brown, Director of Rates & Forms
Sebastian Arduengo, Assistant General Counsel
Report Partners
Office of the Health Care Advocate
Oliver Wyman Consulting