Statement from Commissioner Pieciak: DFR staff continue to work remotely and will do so until further notice. The department is still conducting business, however there may be some temporary delays in DFR services. 

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A consumer is anyone from the public using the services of a bank, investment firm, or insurance company. You can find information on our website to help secure your financial well-being. Find out how to file a complaint, ask a specialist a question, or review educational materials on a variety to topics including insurance, banking, and investing. 

Avoid Scams and Fraud

File a Complaint

Verify a License

Financial Literacy

Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

Public Information
For public records, media inquiries, and press releases visit our Public Information web page

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Employee Information