File a Complaint or Ask for Help

The Department Financial Regulation is here to help you. We are here to provide consumer information and investigate consumer complaints against insurance, securities, and banking industry, including credit unions, mortgage brokers, and other consumer financial products. We work to respond promptly and completely to consumers’ insurance and financial questions and complaints, assist consumers in resolving those complaints whenever possible, and help consumers understand their options.

Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

Public Information
For public records, media inquiries, and press releases visit our Public Information web page

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Employee Information