The Banking Division regulates a variety of financial institutions and services that include banks and credit unions chartered in Vermont, along with lenders, mortgage brokers, sales finance companies, debt adjusters, and money servicers that are registered in Vermont. The Banking Division does not regulate all financial institutions. Some banks, their subsidiaries, and credit unions are regulated by other government agencies, even though they are headquartered here, or operate branches in Vermont.
File a Complaint
Below is a list of options for filing a complaint. If you are unsure about the appropriate regulatory authority, contact the Banking Division at dfr.bnkconsumer@vermont.gov or call 802-828-3307.
