Health Regulation Regarding COVID-19 and Telemedicine

31 March 2020

Montpelier, VT – On March 30, 2020, the Vermont Department of Financial Regulation issued a new emergency regulation regarding COVID-19 and Telehealth Services. 

The emergency rule requires health insurers and workers' compensation insurance carriers to provide coverage for clinically appropriate health care services delivered remotely through telehealth or audio-only telephone on the same basis as in-person consultations. It also requires health insurers to cover telephone triage calls without member cost sharing, and temporarily waives compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) consistent with federal guidance.

Read Regulation H-2020-02-E, Coverage of Health Care Services Delivered Through Telehealth, Telephone, or Store and Forward Means.

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Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

802-828-3301
833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

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