Statement from Commissioner Michael Pieciak

Statement from Commissioner Pieciak: DFR staff have been directed to work remotely from home, and will continue to do so until further notice. The department is still conducting business, however the remote nature of our work may cause some temporary disruptions or delays in DFR services. Read the full letter for more information about contacting DFR.

BCBSVT Phone Scam

20 March 2019

BlueCross BlueShield of Vermont (BCBSVT) is reporting that members have received unsolicited calls from a company wrongfully representing itself as BCBSVT. The call shows up as an 800 number. The caller asked for personally identifiable information, such as date of birth and address, and asks if the member needs extra support, a stand-by nurse, or if the member has a medical history of multiple sclerosis or Crohn's disease.

BCBSVT is concerned that this may be a scam attempt to obtain the member’s information.

Here are some tips to avoid being scammed:

  • BCBSVT will never make unsolicited calls to members requesting personally identifiable information.
  • If you receive an unsolicited call from BCBSVT or any insurance company:
    • Ask for the caller’s name,
    • Ask for a call back number,
    • Never give out personal information, and
    • Hang up if the caller seems suspicious.

If you receive a call like this, but your information was not compromised, you can report the call in the following ways:

If you believe you have been scammed or your information has been compromised, you can report the fraud in the following ways:

Remember to Hang Up on Phone Fraud!

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Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

802-828-3301
833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

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