Multistate Settlement With PHH Mortgage Corporation

30 April 2019

This post is a reminder to the public of the January 2, 2018 settlement with PHH Mortgage Corporation. 

Read the joint press release from the AGO and DFR

Read the settlement agreement with PHH Mortgage Coporation

If you have questions about the PHH settlement, please call DFR's Banking Division, Consumer Services at 802-828-3307. Or call CSBS toll-free settlement call center at 877-657-9154.

January 3, 2018

Contact: James Layman, Office of the Attorney General, (802) 828-2315, Aaron Ferenc, Department of Financial Regulation, (802) 828-5391

Attorney General Thomas J. Donovan, Jr. and Department of Financial Regulation Commissioner Michael S. Pieciak announced today that they have reached a $45 million settlement with New Jersey-based mortgage lender and servicer PHH Mortgage Corporation, along with 49 other state Attorneys General and 46 other state financial regulators. Under the settlement, approximately 200 Vermonters may be eligible to receive a payment from a $30.4 million settlement fund, and the State of Vermont will receive an administrative penalty payment of approximately $160,000.

The settlement resolves allegations that PHH, the nation’s ninth largest non-bank residential mortgage servicer, improperly serviced mortgage loans from January 1, 2009 through December 31, 2012. The agreement requires PHH to adhere to comprehensive mortgage servicing standards, conduct audits, and provide audit results to a committee of states. The settlement does not release PHH from liability for conduct that occurred beginning in 2013.

The $45 million settlement includes $30.4 million in payments to borrowers, plus additional payments to state attorneys general who helped lead the investigation and negotiations, and an administrative penalty of $8.8 million to state regulators.

Borrowers who lost their homes to PHH foreclosures during the eligible period will qualify for a minimum $840 payment, and borrowers who faced foreclosures that PHH initiated during the eligible period, but did not lose their home, will receive a minimum $285 payment. Approximately 200 Vermonters may be eligible to receive a payment. Vermonters eligible to receive payments from this settlement will be contacted by the settlement administrator with more information later this year.


Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

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For public records, media inquiries, and press releases visit our Public Information web page

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