Health Insurers Annual Reports

Health Insurers Annual Reports as mandated by the Legislature are now available here. These reports include statistics regarding claims, appeals, marketing and advertising expenses, lobbying and legal expenses and political contibutions as well as other financial data.

Annual Reports, Act 152





Quality Assurance Report

The provisions of Title 18 V.S.A. § 9414(a)(5) requires that the Commissioner, commencing with calendar year 2016, prepare an annual report on or before July 1 of each year providing the number of complaints received during the previous calendar year regarding violations or suspected violations of the standards set forth in this section or adopted by rule pursuant to this section. The report is to specify the aggregate number of complaints related to each standard, and such reports may be found here.

Quality Assurance Complaints for Managed Care - 2018

Network Adequacy Reporting

H-2009-03, Consumer Protection and Quality Requirements for Managed Care Organizations, helps to ensure consumer protection and quality requirements that managed care organizations (MCO). MCOs are required to submit their reports to the department on or before July 15 annually. Below are the most recent reports from 2020.

Filing and Reporting Instructions

Please send Baseline Review Filings and Network Adequacy Reporting via USPS to:

Department of Financial Regulation
Attn: Sebastian Arduengo
89 Main Street
Montpelier, VT  05620

If you would like confirmation that the material has been received you must provide the following:

 A copy of the submission
 A self-addressed envelope

Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

Public Information
For public records, media inquiries, and press releases visit our Public Information web page

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Employee Information