Statement from Commissioner Michael Pieciak

Statement from Commissioner Pieciak: DFR staff have been directed to work remotely from home, and will continue to do so until further notice. The department is still conducting business, however the remote nature of our work may cause some temporary disruptions or delays in DFR services. Read the full letter for more information about contacting DFR.

Rates and Forms

The department’s Rates and Forms Section is responsible for reviewing and approving insurance company filings for products and pricing. The section serves to protect consumers by ensuring that filings comply with Vermont's laws, regulations and bulletins. In addition, the section serves as a technical resource for consumers, industry and other interested parties. 

Please use the menu located to the left to navigate between the department’s Rates and Forms pages to find useful information and updates for each area. 

SERFF

The department utilizes the National Association of Insurance Commissioners (NAIC) System for Electronic Rate and Form Filing (SERFF) in the review of insurance filings. SERFF offers access to the public to view non-confidential filings. If you experience technical difficulties with the SERFF, please direct your questions to the SERFF Help Desk at 816-783-8990 or by email: sfahelp@naic.org. The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. Alternatively, you may review non-confidential filings in our office by calling 802-828-2908 to make an appointment.

Contact Information

Department of Financial Regulation
Consumer Services 
89 Main Street, Montpelier, VT 05620 - 3101

802-828-3301
833-DFR-HOTLINE (toll free)
833-337-4685 (toll free)

Public Information
For public records, media inquiries, and press releases visit our Public Information web page

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Employee Information